Privacy Policy

VK Dog Behaviour Specialist is committed to ensuring the protection of personal information collected in the conduct of its business according to the Data Protection Act 2018 (the UK’s implementation of the General Data Protection Regulation GDPR). Our privacy policy is designed to inform our clients and others who deal with us, how we collect, hold, use and disclose personal information.

What is personal information and how do we collect it?

VK Dog Behaviour Specialist collects personal information about our clients, to provide dog-related services and to effectively manage our business relationships. The types of personal information we collect may be contact details and further information to enable us to support our clients in their dog training/behaviour journey.

We may collect the following information:

·         Name and telephone number

·         Information including email address

·         Demographic information such as postcode, preferences and interests

·         Other information relevant to supporting you and your pet’s needs

We require the above information to understand you and your pet’s needs and provide you with a better service and for the following reasons:

·         Internal record keeping.

·         To improve our products or/and services.

Disclosure of personal information:

We will not disclose, share, sell or rent any personal information we hold about you without your consent or are required by law to do so.

The quality, accuracy and correction of personal information we hold:

Protecting personal information is a priority and we always consider security and confidentiality when handling personal information. It is important that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change or you believe any information we are holding on you is incorrect, please let us know using the email address below so we can update our records.

Access to Personal Information:

We respect your right to access personal information we hold about you. You may request details of personal information which we hold about you under the Data Protection Act (2018) using the email address below.

Data security:

We are committed to ensuring that your information is secure. We have appropriate cybersecurity measures in place to protect all personal information we hold from misuse, loss and from unauthorised access, modification or disclosure. We keep your personal data for no longer than is necessary.

Further information:

If you have any questions about our privacy policy or require more information concerning our privacy practices, please address your enquiries to: info@vkdogbehaviourspecialist.com